Recently a friend of mine got Error Code: 0-2034 when running the Office Deployment Toolkit. Working in a medium-sized company, he wanted to deploy Office 2019 (volume license-based) to a handful of devices. He downloaded the executable, extracted the files to a folder, and then double-clicked setup.exe.
The exact error was:
We’re sorry, we had a problem installing your Office program(s).
Is your internet connection working? Do you have enough free
space on your main hard drive?
Please try installing again after you’ve checked the above.
Go online for additional help.
Error Code: 0-2034 (0)
After verifying the internet connection and making sure free disk space was not the issue, I applied the following fix.
How to fix error 0-2034 Couldn’t install in ODT
A few seconds after you double-clicked Setup.exe, you will get error 0-2034. The setup.exe is extracted to a folder and is accompanied with the the following files:
The trick to avoiding error 0-2034 is to apply parameters.
In ODT’s setup.exe you’ll need to use /download <xml file> or /configure <xml file>. The included XML-files are samples, but you can try the /download switch to verify the working.
- Hold SHIFT while right-clicking in the ODT folder
- Click Open Powershell window here
- Type .\setup.exe /download .\configuration-Office2019Enterprise.xml
- Notice that an Office folder will appear. All Office binaries, as configured in the XML file, are now being downloaded to the Office folder.
- Using /configure, setup.exe will download AND install Office.
These steps will most likely answer your question about the Office Deployment Tool and error 0-2034.
Alternative fixes for error 0-2034 in Office Deployment Tool
In case you are facing the error while using the /download or /configure switch, these actions may help you out
Delete the Office folder
The downloaded Office data in the ODT folder may be corrupted. Simply delete the folder, and run the setup.exe command again.
Remove all Office products from your device
A conflict may arise when you try to run setup.exe on a computer that already has a version of Office installed. Make sure you’ve backed up all data and make sure you know how to reconfigure (like your Outlook email). Uninstall the Office products and try again.
Try another way to call the XML-file
In my example, I suggested using .\setup.exe /configure .\configuration-Office2019Enterprise.xml. However, some system administrators were helped by using the full path to the XML. Like:
C:\ODT\setup.exe /configure C:\ODT\configuration-Office2019Enterprise.xml
Talking about the XML-file, make sure you don’t make a typo. And sometimes, there’s a duplicate extension, like config.xml.xml. :(
To prevent any dubious problem, Powershell allows you to hit <TAB> to auto-fill or auto-complete the XML filename:
- In Powershell, navigate to the ODT folder (or use the SHIFT-Rightclick trick to directly open Powershell in the ODT folder
- Type setup.exe /configure .\ -> HIT TAB – see auto-complete in action -> HIT ENTER
Links to resources
To download the Office Deployment Tool: https://www.microsoft.com/en-us/download/details.aspx?id=49117
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