If you want to use Microsoft Services, such as your Store account or your Edge browser, you can run into error 0x80070426. A typical message is “Something went wrong – Please try again later. 0x80070426“
Before we try to apply all kinds of dizzying, hopeless solutions (I won’t mention the websites here, for their own good), it’s important to know what exactly the error message means. 0x80070426 stands for ERROR_SERVICE_NOT_ACTIVE.
This tells us a specific service on your computer is not active, which is required to perform the action: the sign in
In the case of Microsoft Edge and Microsoft Store, this is the Microsoft Account Sign-in Assistant service. Below I have listed a number of solutions that probably solve your problem. Try them 1 by 1 until your problem is resolved. And do you leave a message when your problem has been solved? That is much appreciated!
Fix 1: Start the Microsoft Account Sign-in Assistant by using Services Manager
This is the most user-friendly method to start the service and resolve your 0x80070426 error.
- Click Start -> type Services and choose Services (best match).
Note: you need to run Services with elevated rights. For more info, visit Run Services as administrator
- In Services, scroll down to Microsoft Account Sign-in Assistant
- Right-click Microsoft Account Sign-in Assistant and click Properties
- In the Properties window, set Startup Type to Automatic (Delayed Start)
- Click Start if the Service Status is not running yet
- Click OK to save all changes
Relaunch Edge/Store and try to sign in to Edge or Microsoft Store. It is probably already working.
Fix 2: Configure Microsoft Account Sign-in Assistant to start on demand
Another way to configure the Microsoft Account Sign-in Assistant service to automatically run when needed, is to configure the service to start on demand. This is the neatest way.
- Click Start-> type cmd -> right-click the best match Command Prompt . Click Run as Administrator. (See this run cmd as admin steps for more info
- In the Administrator: Command Prompt window, type the following commands and press Enter atfter each command:
sc config wlidsvc start= demand
net start wlidsvc
Try to sign in to Edge or Microsoft Store and see if error 0x80070426 is fixed.
Why is the WLID service set to Manual / Disabled?
Sometimes a third party program may have set the service to Manual / Disabled. Sometimes a user on your computer has done this. Why? Because there was a lot of hassle back in 2008-2012 when Microsoft started quickly developing this Windows Live ID services (which is where WLID stands for). A lot of websites recommended to disable the service, blocking Microsoft from sending your data to online Microsoft services.
If this article did not help you solve your problem, please leave a comment! This website is visited thousands of times a day. There is a good chance that I or someone else has an answer to your question.