ITExperience.NET Rotating Header Image

Event 9874: Unexpected error 0×80040109 occurred in “EcProcessVirusScanQueueItem”



If you run Exchange 2007 SP1 with an antivirus program like Trend Micro ScanMail 8.0, the following event may occur in your eventlog:

Event Type: Warning
Event Source: MSExchangeIS
Event Category: Virus Scanning
Event ID: 9874
Date:  8/4/2008
Time:  8:34:47 AM
User:  N/A
Computer: %
Description:
Unexpected error 0×80040109 occurred in “EcProcessVirusScanQueueItem” during virus scanning. Mailbox Database: %/cn=Microsoft Private MDB

This Warning is a known error in SP1 and you can ignore it. So far, there has not been released a hotfix for it. Maybe SP1 Rollup 4 will come with a solution (as I’m wrting this, only Rollup 3 has been released, which does not fix the problem)

Update december 11, 2008: tested by myself and one of my blog readers, Rollup 4 does not fix the EcProcessVirusScanQueueItem – problem. Maybe I was too optimistic when  I wrote this post in August :(

6 Comments

  1. Rana Khuram says:

    Microsoft Release Roll up 7 but there is a BUG on it,After installing Rollup 7 Exchange Outlook Web Access is not functioning.i have remove the rollup patch then my OWA start functioning again.
    thanks  (Quote)

  2. Christian says:

    Wow! Microsoft recently released Exchange rollup 7. According to the release notes, it fixes the event 9874 error!
    More information about rollup 7 for Exchange 2007: http://support.microsoft.com/kb/960384

    The KB-article which describes the problem:
    http://support.microsoft.com/kb/952778/

    I haven’t tested it yet, but if you have, please leave a note :)  (Quote)

  3. Vinnie says:

    Rollup 1,234,987 doesn’t fix it either.

    :)  (Quote)

  4. Brian Jorgenson says:

    I just applied Rollup 6 today and this too does not fix the error.  (Quote)

  5. John Busch says:

    Rollup 5 does not fix this either.  (Quote)

  6. Parry Stevens says:

    We’re running Exchange 2007 and get the 9874 all the time. Rollup 4 did not fix it.  (Quote)

Leave a Reply

Comments without hyperlinks are immediately visible. However, if you post a comment that includes a hyperlink, your comment requires approval. This can take up to one day.