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Event 8: Failed auto update retrieval of third-party root list sequence number

Written by Christian on March 29, 2008 – 6:57 pm


When you’re running a Windows 2003 server without an internet connection, you may get the following event in your eventlog (bold text is Event ID-specific information):

—————–
Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: date
Time: time
User: user name
Computer: computer name
Description:
Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.
For more information, see Help and Support Center at http://support.microsoft.com.
—————–

To resolve this error, you must have an internet connection, or you must uninstall the Update Root Certificates component.

To turn off the Update Root Certificates component, follow these steps:
1. Go to Add/Remove Programs (start - run - “appwiz.cpl”)
2. Click the Add/Remove Windows Components button on the left.
3. Clear the Update Root Certificates check box, and then finish the Windows Components Wizard.

More information can be found on:
http://support.microsoft.com/kb/317541


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